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Frequently Asked Questions


It is the simplest, fastest and most accurate way to get paid by your insurance plan for out-of-pocket expenses. CLAIMEYE is a mobile/web-based suite of solutions designed for patients, providers, and health plans to assist and expedite the filling of out-of-network claims.

How does CLAIMEYE app works?

CLAIMEYE is a mobile App that uses OCR technology. Using your smartphone, you simply take photos of your medical payment receipts and easily convert them into digital claims which are then sent to your insurance plan for reimbursement.  It also works as a digital eCard for all your insurance data.

Is this app secure?

Yes. All data stored in the app or transmitted to and from the app is secured via encryption. Please refer to our Terms of Use and Privacy Policy.

Is CLAIMEYE a free app?

The app is free to download and super easy to use. You can set up your insurance plan cards and create a claim. You must first choose a plan in order to submit claims.

What data should be on my bill?

In order for your claim to be processed, your bill will need to include your name, your provider’s name, your provider’s employment identification number (EIN or TIN) or social security number, your provider’s National Provider Identifier number, the code(s) for your diagnosis, the code(s) for any procedures, the date of your appointment (date of service), and the total amount of the bill.

How do I get my money back?

Your insurance company will issue payment directly to you.

Can a register more than one insurance plans?

Yes. Claimeye supports multiple insurance plans. Simply add each insurance card to your account and indicate which is the primary account. You can also specify which plans cover vision, dental or prescription drugs.

Can CLAIMEYE be used to submit my insured beneficiaries?


Can I access the app offline?

No. Information updates cannot be performed offline, but you can still view your information from the last update.

Can I setup the app on another device?

Yes. You will be guided through the setup process for each device.

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